THE WORK OF KELLI VONCANNON
My Professional Technical Writing Portfolio
PROFESSIONAL SUMMARY
I am an experienced technical writer with a strong background in hardware documentation and content management. Throughout my career, I have effectively managed and authored documentation using various tools and systems, ensuring consistency, readability, and adherence to style guidelines. I have collaborated closely with developers, engineers, and architects to create comprehensive and accurate technical materials.
In my current role as a Process Manger & Technical Editor/Writer I work on a small team in charge of editing process documentation for multiple departments in our rapidly growing program, often under tight deadlines. Using government standards and the Chicago Manual of Style, I look for grammatical errors, formatting inconsistencies, and passive voice. I create and edit graphics using PowerPoint and process workflows using Visio. In this role I have received positive feedback on my knowledge, professionalism, eye for detail, and my eagerness to help my team.
In my previous role as a Senior Technical Writer at FairCom, I was responsible for managing software documentation in the XML Component Content Management System. I reviewed, edited, and formatted materials written by developers and architects, ensuring grammar accuracy, consistency, readability, and adherence to style guidelines. Additionally, I collaborated with cross-functional teams to create API reference guides and establish documentation processes to enhance efficiency and content reuse across platforms.
Prior to my current position, I worked as a Technical Writer 3 at L3HARRIS Technologies West, where I utilized XML with Arbortext to author, edit, and update documents. I communicated with graphic artists to create illustrations and conducted peer reviews using Collaborator. I also played a key role in creating and editing parts for Illustrated Parts Breakdown (IPB), ensuring compliance with MIL-STD-38784A. Moreover, I trained new employees and allocated projects to other writers, demonstrating strong leadership and project management skills.
With my extensive experience in technical writing, expertise in content management systems, and strong collaboration skills, I am confident in my ability to deliver high-quality documentation that meets the needs of users and stakeholders. I am seeking new opportunities to leverage my skills and contribute to the success of an organization in need of a skilled technical writer.

ABOUT ME
I was born and raised in Kansas for the first 25 years of my life before I moved between several states following my career, including Massachusetts, Nebraska, and Utah. In my free time outside of work I have several hobbies. I spend a lot of time with my dog, Stanley. I take him hiking and walking to local coffee shops in Salt Lake City. I spend a lot of time reading, gardening, gaming, listening to podcasts and music, cooking, and watching movies (feel free to ask me about my favorites).
PORTFOLIO OF WORK
MODEM CCA
Most of my career has been in the defense industry and therefore I do not have access to the documentation I wrote but this is an example of one of the products I worked on.
RESUME
PROCESS MANAGER & TECHNICAL EDITOR/WRITER AT BAE SYSTEMS
September 2023 - Present
Proofread and edited internal documentation across various departments.
Developed process workflows.
Participated in government meetings to address Jira tasks and comments.
SENIOR TECHNICAL WRITER AT FAIRCOM
March 2022 - September 2023
Authored API tutorials and procedures, documenting complex concepts for diverse audiences.
Mentored and trained new hires and junior team members.
Collaborated with engineers to refine legacy documents, ensure code sample accuracy, and develop schema for API documentation.
Addressed evolving products by incorporating variables.
Developed and incorporated an API style guide.
Used XML authoring tool for version control.
Collaborated with marketing to incorporate Search Engine Optimization (SEO) terms.
TECHNICAL WRITER 3 AT L3HARRIS TECHNOLOGIES
June 2016 - March 2022
Contributed to diverse technical documents, spanning service and user manuals, troubleshooting guides, parts lists, and standard operating procedures (SOPs).
Collaborated with graphic artists to enhance document clarity and illustrate assemblies.
Identified and rectified inaccuracies in engineer-provided parts lists.
Worked with a dynamic team in implementing separate Circuit Card Assembly (CCA) service manuals, standardizing repair procedures, and parts lists.
Allocated work between multiple writers.
Utilized Teamcenter to integrate drawings into documentation processes.
Created and utilized templates and boilerplate documents.
Interpreted engineering drawings to provide accurate parts lists for end-users.
TECHNICAL WRITER/ILLUSTRATOR AT VALMONT INDUSTRIES
March 2016 - December 2016
Authored operation manuals for irrigation equipment.
Photographed construction, observing operations, and captured operating control panels to provide firsthand insights and graphics.
Collaborated closely with engineers to simplify complex concepts, ensuring user-friendly documentation.
Contributed to peer reviews, providing markups and comments.
Established documentation consistency through style guide adherence.
Participated in agile processes, attending daily scrum meetings and achieving sprint goals.
TECHNICAL WRITING SPECIALIST I AT GENERAL DYNAMICS MISSION SYSTEMS
June 2014 - December 2015
Collaborated with fleet documentation team to format and edit proposals in multiple formats, ensuring compliance with company and Government Printing Office (GPO) standards.
Authored content in Arbortext.
Managed paper documentation inventory.
Led peer review meetings, facilitating collaboration among engineers and writers.
Interpreted Interface Connection Diagrams (ICDs), coordinating with hardware personnel for production and updates.
Tracked documentation statuses throughout the documentation lifecycle.
TECHNICAL WRITING INTERN AT PITTSBURG STATE UNIVERSITY
January 2011 - July 2012
Authored, edited, and proofread technical articles and instructions for faculty, staff, students, and IT, addressing campus software and computer issues.
Established and contributed to the style guide and the help desk knowledgebase.
Designed graphics for advertising and events.
Provided technical support by troubleshooting computer and software issues through in-person interactions, email, and help desk call-ins.
Managed and updated support tickets to keep customers informed about the progress and status of their computer issues.
SKILLS
CAREER DEVELOPMENT SKILLS
Graphic Design
XML
Communication Skills
Technical Writing
Authoring
HTML
CSS
SOFTWARE SKILLS
Adobe FrameMaker
Page Layout
CS5.5 (Photoshop, InDesign, Illustrator)
Video and Audio Editing Software
Microsoft Office
SharePoint
Paligo
UltraEdit
Google Docs
Arbortext
Jira
Visio
Sharepoint
